Marine Technical Support
authentic@authenticmarine.com.br
Porto de Paranaguá · Brazil
+55 (41) 98440-1890
Authentic Marine Services
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Privacy & Data Protection · Brazil

Privacy, transparency and responsible data handling.

This Privacy Policy explains how Authentic Marine handles personal data through its website, contact channels and digital interactions, as well as the rights available to data subjects under Brazilian data protection legislation.

LGPD Data Protection
BR Brazilian Framework
01 Privacy Channel
DATA Responsible Handling
Privacy Overview

Clear information about how data is handled.

Authentic Marine values privacy and seeks to process personal data transparently, appropriately and only to the extent necessary for legitimate business, technical, operational and legal purposes.

Data Controller Authentic Marine
Legal Name AUTHENTIC SERVICOS MARITIMOS LTDA - ME
CNPJ 29.481.095/0001-94
Registered Address Rua Manoel Pereira, 1976 · Bockmann
Location CEP 83206-282 · Paranaguá · PR · Brazil
Privacy Communication Channel authentic@authenticmarine.com.br No Data Protection Officer / Encarregado is currently designated.
Privacy Policy

Our approach to personal data.

This Policy applies to personal data processed in connection with the Authentic Marine website, its contact forms and communications initiated through the digital channels made available by the company.

01

Controller and Scope

Who is responsible for the processing

For the processing activities described in this Privacy Policy in which it determines the purposes and essential means of processing, AUTHENTIC SERVICOS MARITIMOS LTDA - ME, trading as Authentic Marine, CNPJ 29.481.095/0001-94, acts as the controller of the applicable personal data.

The company is located at Rua Manoel Pereira, 1976, Bockmann, CEP 83206-282, Paranaguá, Paraná, Brazil.

This Policy covers personal data processed through the website, website contact forms and communications initiated through Authentic Marine's digital channels.

02

Personal Data We May Process

Information associated with your interaction

The categories of personal data processed depend on how the visitor, customer, supplier or other professional contact interacts with Authentic Marine.

  • Identification data: such as name and company or organization associated with the contact.
  • Contact data: such as e-mail address and telephone or WhatsApp number.
  • Technical request information: information voluntarily entered into the website form or sent through other company communication channels.
  • Marine operational information: such as vessel name, port, equipment or system, technical requirement and other information relevant to a requested marine service.
  • Communication records: the content of e-mails, form submissions and messages exchanged with Authentic Marine.
  • Technical navigation information: technical data that may be generated by the website or hosting infrastructure, such as IP address, browser/device information, date and time of access and technical logs.
Visitors should avoid sending personal data that is not necessary for their request, particularly sensitive personal data, unless such information is legitimately necessary in the relevant context.
03

Purposes of Processing

Why information may be used

Personal data may be processed for purposes directly related to Authentic Marine's activities and the interaction initiated by the data subject.

  • Respond to contact requests, inquiries and communications.
  • Receive and evaluate technical marine service requests.
  • Prepare or evaluate commercial proposals and quotation requests.
  • Communicate with customers, prospective customers, suppliers and professional contacts.
  • Take steps requested before entering into a contractual relationship.
  • Perform contractual, administrative and operational activities.
  • Maintain records necessary for business, security and evidentiary purposes.
  • Comply with legal or regulatory obligations.
  • Exercise or defend rights in judicial, administrative or arbitral proceedings.
  • Protect Authentic Marine's website, systems, operations and communications.
04

Legal Bases

Processing according to the applicable context

Authentic Marine processes personal data only when an appropriate legal basis is applicable to the relevant processing activity.

Depending on the circumstances, the applicable legal basis may include the performance of a contract or preliminary procedures related to a contract, compliance with legal or regulatory obligations, the regular exercise of rights, legitimate interests, consent or another basis permitted under the LGPD.

The legal basis is determined according to the specific purpose, nature of the information, relationship with the data subject and circumstances of the processing.

05

Website Forms

Information voluntarily submitted by visitors

Authentic Marine provides website forms through which visitors may submit contact, commercial or technical requests.

The forms are implemented using functionality provided through the website's WordPress and Elementor environment. Information submitted through a form may include name, company, telephone or WhatsApp number, e-mail address, vessel, port, equipment or system and the description of the relevant technical requirement, depending on the fields available in the applicable form.

The information is processed for the purpose of receiving, evaluating and responding to the request submitted by the visitor and, where appropriate, continuing the related technical or commercial interaction.

The visitor should provide only information reasonably necessary for Authentic Marine to understand and respond to the request.
06

Cookies and Website Technologies

Current website configuration

According to the current website configuration informed by Authentic Marine, the website does not intentionally use Google Analytics, Google Tag Manager, Google reCAPTCHA, Google Maps, Meta Pixel or Google Ads for analytics or advertising purposes.

The website may nevertheless use technical cookies, local storage or similar technologies generated by WordPress, Elementor, hosting infrastructure or other components that are necessary for security, session management, technical operation or delivery of website functionality.

Because technical infrastructure can change over time, this Policy should be reviewed whenever new analytics, advertising, embedded content, tracking or other third-party technologies are introduced.

Google Analytics Not Used
Google Tag Manager Not Used
Google reCAPTCHA Not Used
Meta Pixel Not Used
Google Ads Not Used
Elementor Forms Active
07

WhatsApp and External Communication

External communication channel

Authentic Marine provides links that allow visitors to initiate communication through WhatsApp.

When the visitor chooses to access WhatsApp, the visitor leaves the Authentic Marine website and interacts with an external service operated under the terms, technologies and privacy practices applicable to that service.

Information voluntarily sent to Authentic Marine through WhatsApp may be processed by Authentic Marine for the purpose of responding to the communication, evaluating a technical or commercial request and maintaining records related to the interaction where appropriate.

08

Sharing and Service Providers

Limited disclosure according to necessity

Authentic Marine does not make personal data publicly available merely because information has been submitted through its website.

Personal data may, however, be accessed or shared to the extent necessary for legitimate business activities and when permitted by applicable law, including with:

  • Website, hosting, e-mail, infrastructure and information technology providers.
  • Communication service providers used to exchange messages with the data subject.
  • Professional advisers and service providers where access is necessary for their activities.
  • Operational or business partners when sharing is necessary to evaluate or perform a request and there is an appropriate legal basis.
  • Courts, public authorities or competent regulatory bodies when disclosure is required by law or necessary for the exercise of rights.
  • Other parties when authorized by the data subject or otherwise permitted by applicable law.
09

International Data Transfers

Digital services may involve global infrastructure

Some digital, hosting, e-mail, infrastructure or communication providers may operate systems or infrastructure located outside Brazil.

Where a processing activity involves an international transfer of personal data, Authentic Marine will seek to observe the requirements and mechanisms applicable under Brazilian data protection legislation according to the circumstances of the transfer.

10

Retention and Deletion

Information is retained according to necessity

Personal data is retained for the period reasonably necessary to fulfil the purposes for which it was processed, considering the nature of the relationship and applicable legal, contractual, regulatory, security and evidentiary requirements.

When personal data is no longer necessary for an applicable purpose, it may be deleted, anonymized or otherwise handled in accordance with applicable legislation and legitimate retention requirements.

A deletion request does not necessarily result in immediate deletion of every record. Certain information may be retained where permitted or required by law, including for compliance with legal obligations and the regular exercise of rights.
11

Information Security

Protection throughout the data lifecycle

Authentic Marine seeks to adopt administrative, technical and organizational measures appropriate to the nature of the information and risks associated with its processing.

These measures are intended to help protect personal data against unauthorized access and accidental or unlawful situations involving destruction, loss, alteration, communication or improper disclosure.

No digital environment is completely free from risk. Security practices may therefore be reviewed and improved as technologies, risks and business processes evolve.

12

External Websites and Services

Third-party environments have their own practices

The Authentic Marine website may contain links that direct visitors to websites, applications or services operated by third parties.

Once the visitor accesses an external environment, the processing of personal data may be governed by the terms and privacy practices of the relevant third party.

Visitors are encouraged to review the applicable privacy information before providing personal data through external services.

13

Children and Adolescents

Professional and business-oriented website

Authentic Marine's website and marine services are primarily directed to professional and business audiences and are not designed for the intentional collection of personal data from children.

If Authentic Marine becomes aware that a particular processing activity involves personal data of a child or adolescent, the circumstances should be evaluated in accordance with applicable Brazilian legislation and the protections applicable to such data subjects.

14

Rights of Data Subjects

Rights provided under Brazilian data protection law

Subject to the circumstances and conditions established by applicable law, data subjects may exercise the rights provided by the LGPD.

  • Confirmation of whether personal data is being processed.
  • Access to applicable personal data.
  • Correction of incomplete, inaccurate or outdated data.
  • Anonymization, blocking or deletion of unnecessary, excessive or unlawfully processed data, where applicable.
  • Portability in accordance with applicable regulation and legal conditions.
  • Deletion of data processed on the basis of consent, subject to lawful retention situations.
  • Information regarding public and private entities with which applicable personal data has been shared.
  • Information about the possibility of refusing consent and the consequences of refusal where consent is requested.
  • Revocation of consent where processing is based on consent.
  • Opposition to processing in the circumstances established by law.
  • Rights relating to decisions made solely on automated processing, where applicable.
  • Petition before the competent authority in accordance with applicable law.

Authentic Marine may request information reasonably necessary to verify the identity or authority of the person making a request in order to protect personal data against unauthorized access or disclosure.

15

Privacy Communication Channel

Contact regarding personal data

Authentic Marine currently has no formally designated Data Protection Officer / Encarregado.

Requests concerning privacy, personal data or the exercise of data subject rights may be submitted through the company's designated privacy communication channel:

authentic@authenticmarine.com.br

The person submitting the request should provide sufficient information to allow Authentic Marine to understand the request and, where necessary, verify the identity or authority of the requester.

16

Changes to this Privacy Policy

Privacy governance evolves with the website

Authentic Marine may update this Privacy Policy when necessary to reflect changes in legislation, regulatory guidance, business processes, website functionality, technologies or personal data processing practices.

The current version will be made available through this page.

Last update: September 2026.

17

Applicable Legislation

Brazilian privacy and data protection framework

This Privacy Policy is intended to operate consistently with applicable Brazilian legislation, particularly Law No. 13,709/2018 — Lei Geral de Proteção de Dados Pessoais (LGPD), as amended, as well as other laws and regulations applicable to privacy, personal data and digital interactions.

The application of this Policy to a particular processing activity should be considered according to the circumstances of that activity and the legislation and regulation in force at the relevant time.

Your Data · Your Rights

Privacy rights should be clear and accessible.

Brazilian data protection law provides data subjects with rights regarding the processing of their personal data. The applicability of each right depends on the circumstances and legal basis of the relevant processing.

01 Confirmation & Access Request confirmation of processing and access to applicable personal data.
02 Correction Request correction of incomplete, inaccurate or outdated information.
03 Anonymization, Blocking or Deletion Request applicable measures regarding unnecessary, excessive or unlawfully processed data.
04 Portability Request portability where legally applicable and subject to applicable regulation.
05 Consent Management Obtain applicable information and revoke consent when consent is the legal basis.
06 Sharing Information Request applicable information about entities with which personal data has been shared.
07 Opposition Oppose processing in the situations and under the conditions established by law.
08 Automated Decisions Exercise applicable rights regarding solely automated decisions where relevant.
Exercise of Rights Requests may be submitted directly to Authentic Marine at authentic@authenticmarine.com.br. Requests will be evaluated according to applicable legislation and the circumstances of the relevant processing activity.
Privacy Contact

Questions about your data? Contact Authentic Marine.

For questions regarding this Privacy Policy or requests related to personal data, contact Authentic Marine through the designated privacy channel. Whenever possible, identify the nature of the request and the interaction to which it relates.

Authentic / Privacy Channel Available
General Communication Contact Authentic Marine

For technical, commercial or general company communications.

Contact Us →
Controller AUTHENTIC SERVICOS MARITIMOS LTDA - ME
CNPJ 29.481.095/0001-94
Authentic Marine AUTHENTIC SERVICOS MARITIMOS LTDA - ME · CNPJ 29.481.095/0001-94 · Rua Manoel Pereira, 1976 · Bockmann · CEP 83206-282 · Paranaguá · PR · Brazil Privacy · Transparency · Responsibility